Lightning Fast

30-second average checkout vs 120 seconds for competitors. Get more customers through your line.

Cost Effective

Up to 10x cheaper than competitors for setup and monthly fees. No hidden costs, transparent pricing.

Real Human Support

24/7/365 direct cell phone access to dedicated tech support. No answering service - speak to real people.

Powerful Features Built for Hardware Stores

Developed in real hardware store environments by people who understand your daily challenges.

Lightning-Fast Checkout

30-second average checkout time vs 120 seconds for competitors. Get customers in and out 4x faster with our optimized workflow and barcode scanning integration.

Major Supplier Integration

Direct access to supplier inventory catalog files for seamless updates. Fully integrated with House-Hasson, Orgill, Ace Hardware, Moore-Handley, HDW, Do-It-Best, and many others.

Real-Time Price Monitoring

Runs simultaneously with internet browser for real-time price monitoring. Stay competitive with up-to-the-minute pricing information and automatic updates.

Complete Inventory Management

Track inventory levels, automatic reorder alerts, cycle counting, and comprehensive reporting. Handles complex hardware store inventory with ease.

Customer Relationship Management

Track customer history, loyalty programs, credit limits, and detailed purchase analytics. Build stronger relationships with your customers.

Advanced Reporting & Analytics

Comprehensive sales reports, profit analysis, employee performance tracking, and custom reporting tools to help you make informed business decisions.

Email & SMS Integration

Automated email invoicing and statements. SMS text messaging service for customer notifications and reminders (coming soon).

Scalable Architecture

From single-user systems to 20+ user environments. Multiple store support with high-speed internet integration. Grows with your business needs.

Specialized Lumberyard Features

Picking tickets, shipping tickets, delivery scheduling, and specialized lumber inventory management for full-service hardware stores and lumber yards.

Enterprise Security & Backup

Offsite backup software included (Carbonite integration). Periodic system upgrades, 24/7 monitoring, and enterprise-level security ensure your data is always protected.

Remote Access & Support

Remote access capabilities for support and management. Work from anywhere and get instant technical assistance from our dedicated support team.

System Components & Technical Specifications

Everything you need for a complete POS solution, from hardware to software

Scalability Options

Small Business

1-3 Users

Perfect for single-location hardware stores with basic POS needs

Medium Business

4-9 Users

Multi-department stores with expanded inventory and staff

Enterprise

10-20+ Users

Large operations requiring Windows Server infrastructure

Required Equipment (3-User System Example)

Point of Sale Stations

  • Two POS computers
  • Two handheld barcode scanners
  • Two cash sale receipt printers
  • Two cash drawers
  • Two customer signature pads

Back Office & Infrastructure

  • One back office computer
  • One POS laser printer
  • One back office laser printer
  • Wireless router for networking
  • High-speed internet connection
  • Offsite backup software

Note: We provide detailed hardware specifications but do not sell hardware directly. Our team can recommend trusted vendors and ensure compatibility.

What's Included

Setup Services

  • On-site installation and configuration
  • Comprehensive staff training
  • Minor system customization
  • Data migration assistance
  • Network setup and testing

Monthly Services

  • 24/7/365 technical support
  • Periodic system upgrades
  • Remote troubleshooting
  • Performance monitoring
  • Security updates and patches

Why Choose CRMSWin?

Since 1984, Associated Business Concepts has been creating POS solutions that work in the real world. Our software isn't built in an office - it's built behind the counter.

About Associated Business Concepts

Founded in 1984 - Creating quality POS solutions for over 40 years

Hardware Store Origins - Originally created specifically for hardware stores, now expanded to multiple retail types

Real-World Development - Our developers worked behind the counter with actual store employees

Customer Success Focus - We're invested in your profitability, not just software sales

Our Development Philosophy

Built to Understand Small Business - We know the challenges you face every day

Enterprise Quality - Big retail chain features designed for small/medium stores

Seamless Integration - Works with your existing supplier relationships and workflows

Real-Time Capabilities - Runs simultaneously with internet browser for live price monitoring

What Sets Us Apart

Direct Access to Real People

24/7/365 technical support with no answering service

Speak directly to your assigned support staff every single call

Direct Access to Developers

Get help from the programmers who built the system

No middleman - talk directly to the people who understand your business

Invested in Your Success

Family-owned business that cares about your profitability

We succeed when you succeed - that's our philosophy

25+

Years of Experience

200+

Active Users

8

States Served

24/7

Support Available

Industries We Serve

Specialized solutions for diverse retail environments

Hardware Stores
Lumber Yards
Clothing Stores
Liquor Stores
Pawn Shops
Gas Stations
Furniture Stores
Repair Facilities

Transparent, Affordable Pricing

No hidden fees. No surprises. Just honest pricing that fits your budget.

One-Time Costs

Get started with CRMSWin

Software License
Per building/company/store
$3,500
On-Site Training & Installation
Based on travel from Birmingham, AL
Varies
Installation Includes:
  • Complete system setup
  • Staff training
  • Minor customization
  • Data migration

Monthly Services

Ongoing support & maintenance

Standard Maintenance
Basic hardware stores
$200
/month
Lumberyard Package
With picking/shipping tickets
$250
/month
Monthly Service Includes:
  • 24/7/365 technical support
  • System upgrades
  • Remote troubleshooting
  • Performance monitoring

Additional Services

Online Backup (Carbonite)
Secure offsite data protection
$100/year
Email Invoice & Statements
Automated customer communication
$10/month
Remote Access
Work from anywhere capability
Varies
Text Message/SMS Service
Customer notifications (coming soon)
TBA

Why Our Pricing is Different

Up to 10x Cheaper

Setup and monthly fees significantly lower than competitors

Transparent Pricing

No hidden fees, no surprise charges, no long-term contracts

Personal Service

Direct access to support and developers included in your monthly fee

Important Pricing Notes

Hardware not included: We provide detailed specifications but do not sell hardware directly

Travel costs: On-site installation pricing varies based on distance from Birmingham, AL

Backup pricing: Carbonite backup costs may vary based on data volume and current pricing

Trusted by Hardware Stores Nationwide

Serving 200+ users across 8+ states with proven results

200+

Active Users

8+

States Served

1999

Since

24/7

Support

"CRMSWin cut our checkout times in half and the support is incredible. When I call, I get a real person who knows my business. The 30-second checkout time isn't just marketing - it's real."

Carolina Millwork & Truss LLC
Andalusia, AL

"The supplier integration with House-Hasson is seamless. Our inventory updates automatically and pricing stays competitive without any extra work from our staff."

Windham Lumber Co
Elba, AL

"Best investment we've made. The cost savings compared to our old system pays for itself, and customers love the speed. No more long lines during busy periods."

S&H Building Supply
Hamilton, AL

Serving Hardware Stores Across the Southeast

Based in Birmingham, Alabama - Serving customers across multiple states

Alabama
Primary Market
Arkansas
Growing Market
Mississippi
Established
Tennessee
Active
N. Carolina
Expanding
S. Carolina
Active
Texas
Austin Area
Other States
Iowa, Florida

Trusted by Leading Hardware Stores

Carolina Millwork & Truss LLC
Andalusia, AL
Millwork & Truss
Windham Lumber Co
Elba, AL
Lumber Yard
Boyle Lumber
Boyle, MS
Lumber Yard
S&H Building Supply
Hamilton, AL
Building Supply
Duncan General Merchandise
Jasper, AL
General Store
JD's Mercantile
Atkins, AR
Mercantile
Lassiter's Hardware & Supply
Hope Hull, AL
Hardware Store
Anders Hardware
Northport, AL
Hardware Store
Cecil's Package Store
Cleveland, MS
Liquor Store

...and many more satisfied customers across the Southeast

Ready to Transform Your Store?

Get a free demo and see how CRMSWin can speed up your checkout process and save you money.

Brian Woods - Sales & Training
(205) 855-8997
Ron Woods - Technical Support
(205) 586-0180

Request Your Free Demo

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